Q. What is 2C2P?
A. 2C2P provides e-commerce payment processing services in compliance with industry standards and using leading features such as real-time fraud monitoring, VISA3D Secure security (Verified by Visa, MasterCard SecureCode, JCB J/Secure) and business intelligence reports.

Q. How secure is 2C2P?
A. 2C2P uses SSL technology as well as other cutting edge technologies to assure that your information is safe and secure. Our system uses the same configuration as those of leading commercial banks’ Internet Banking systems. Our system fully complies with PCIDSS (Payment Card Industry Data Security Standards).

Q. What are the costs to use 2C2P?
A. Please refer to our fees listing. Our pricing model is simple with no hidden costs.

Q. How do I sign up?
A. Please give us a call at 02-639-7575 or send us an email at merchant@sinaptiq.com. You can also use the online form under the ‘Contact us’ link.

Q. How does 2C2P work?
A. 2C2P provides e-commerce payment processing service with a set of industry standards and leading features such as real-time fraud monitoring, VISA3D Secure security (Verified by Visa, MasterCard SecureCode, JCB J/Secure) and business intelligence reports.

Q. How can I withdraw my funds from 2C2P?
A. Login to the system with your user name and password. Click on the ‘Withdraw’ menu and insert the amount you requested. The funds will be transferred to your bank account after 3 working days.

Q. How can I view the details of a transaction?
A. 2C2P is a user-friendly system which allows users to view and search through their transactions using a large variety of search criteria. We welcome you to try our system demo. Please fill in this form to receive your temporary user name and password.

Q. Is 2C2P available internationally?
A. Yes, your online store can receive payment from customers anywhere in the world. You can then login to the 2C2P system to check the transactions at your location.

Q. In which countries 2C2P is available for merchants?
A. 2C2P is currently available for merchants from Singapore and Thailand.

Q. Does 2C2P set limits per transaction?
A. The minimum limit per transaction is 300 Baht and maximum limit per transaction is 1 million baht.

Q. When can I login to the 2C2P system?
A. 2C2P service is available 24/7.

Q. How do I access 2C2P services?
A. To login, please go to https://my.2c2p.com/login.aspx or go to http://www.2c2p.com and click on ‘Login’. Put in your Login ID and Password. If you are a first time user, the system will direct you to reset your password.